{"id":13631,"date":"2026-09-03T09:50:47","date_gmt":"2026-09-03T09:50:47","guid":{"rendered":"https:\/\/www.creafone.com\/platform-kullanici-aydinlatma-metni\/"},"modified":"2026-09-03T09:50:47","modified_gmt":"2026-09-03T09:50:47","slug":"platform-kullanici-aydinlatma-metni","status":"publish","type":"page","link":"https:\/\/www.creafone.com\/en\/platform-kullanici-aydinlatma-metni\/","title":{"rendered":"Platform Kullan\u0131c\u0131 Ayd\u0131nlatma Metni"},"content":{"rendered":"<p>MOEM A.\u015e (&#8220;\u015eirket&#8221;) taraf\u0131ndan sunulan CRM ve Omnichannel ileti\u015fim platformu kapsam\u0131nda, platform kullan\u0131c\u0131lar\u0131na ait ki\u015fisel veriler, 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu (&#8220;KVKK&#8221;) uyar\u0131nca i\u015flenmektedir.<\/p>\n\n\n\n<p>\u0130\u015fbu ayd\u0131nlatma metni, platformu kullanan kullan\u0131c\u0131lar\u0131n (m\u00fc\u015fteri firma \u00e7al\u0131\u015fanlar\u0131 ve yetkilileri) ki\u015fisel verilerinin i\u015flenmesine ili\u015fkin bilgilendirilmesi amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ki\u015fisel Verilerinizin \u0130\u015flenme Ama\u00e7lar\u0131<\/h2>\n\n\n\n<p>Platform kapsam\u0131nda i\u015flenen ki\u015fisel verileriniz, KVKK&#8217;n\u0131n 4. maddesinde yer alan genel ilkelere uygun olarak a\u015fa\u011f\u0131daki ama\u00e7larla i\u015flenmektedir:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Platforma kullan\u0131c\u0131 kayd\u0131n\u0131n olu\u015fturulmas\u0131<\/li><li>Kullan\u0131c\u0131 yetkilendirme ve eri\u015fim s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi<\/li><li>Platform hizmetlerinin sunulmas\u0131 ve s\u00fcrd\u00fcr\u00fclebilmesi<\/li><li>Teknik destek hizmetlerinin sa\u011flanmas\u0131<\/li><li>Sistem g\u00fcvenli\u011finin sa\u011flanmas\u0131 ve denetimi<\/li><li>Kullan\u0131c\u0131 i\u015flemlerinin kay\u0131t alt\u0131na al\u0131nmas\u0131<\/li><li>Hizmet kalitesinin art\u0131r\u0131lmas\u0131<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Veri Kategorileri<\/h2>\n\n\n\n<p>Platform kapsam\u0131nda i\u015flenen ki\u015fisel veriler a\u015fa\u011f\u0131daki kategorilerde olabilir:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Veri Kategorisi<\/th><th>Veri T\u00fcrleri<\/th><th>\u0130\u015fleme Ama\u00e7lar\u0131<\/th><th>Hukuki Sebep<\/th><\/tr><\/thead><tbody><tr><td>Kimlik Bilgileri<\/td><td>Ad, soyad<\/td><td>Kullan\u0131c\u0131 kayd\u0131 olu\u015fturulmas\u0131<\/td><td>KVKK Md.5\/2-c<\/td><\/tr><tr><td>\u0130leti\u015fim Bilgileri<\/td><td>E-posta, telefon<\/td><td>Kullan\u0131c\u0131 ile ileti\u015fim<\/td><td>KVKK Md.5\/2-c<\/td><\/tr><tr><td>Kullan\u0131c\u0131 \u0130\u015flem Bilgileri<\/td><td>Platform kullan\u0131m kay\u0131tlar\u0131, i\u015flem ge\u00e7mi\u015fi<\/td><td>Hizmet sunumu ve denetim<\/td><td>KVKK Md.5\/2-f<\/td><\/tr><tr><td>\u0130\u015flem G\u00fcvenli\u011fi Verileri<\/td><td>IP adresi, log kay\u0131tlar\u0131<\/td><td>Sistem g\u00fcvenli\u011fi<\/td><td>KVKK Md.5\/2-f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Veri Sorumlusu ve Veri \u0130\u015fleyen \u0130li\u015fkisi<\/h2>\n\n\n\n<p>Platform kapsam\u0131nda i\u015flenen ki\u015fisel veriler bak\u0131m\u0131ndan:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Platform hizmeti alan m\u00fc\u015fteri firma veri sorumlusu,<\/li><li>\u015eirketimiz ise veri i\u015fleyen s\u0131fat\u0131yla hareket etmektedir.<\/li><\/ul>\n\n\n\n<p>\u015eirketimiz:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ki\u015fisel verileri yaln\u0131zca m\u00fc\u015fteri firman\u0131n talimatlar\u0131 do\u011frultusunda i\u015fler<\/li><li>Veriler \u00fczerinde ba\u011f\u0131ms\u0131z tasarruf yetkisine sahip de\u011fildir<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Ki\u015fisel Verilerin Aktar\u0131lmas\u0131<\/h2>\n\n\n\n<p>Ki\u015fisel verileriniz, hizmetin sa\u011flanabilmesi amac\u0131yla;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>teknik altyap\u0131 ve yaz\u0131l\u0131m hizmet sa\u011flay\u0131c\u0131lar\u0131na<\/li><li>veri merkezi hizmet sa\u011flay\u0131c\u0131lar\u0131na (yurt i\u00e7inde)<\/li><li>bilgi g\u00fcvenli\u011fi hizmet sa\u011flay\u0131c\u0131lar\u0131na<\/li><\/ul>\n\n\n\n<p>KVKK&#8217;n\u0131n 8. maddesine uygun olarak aktar\u0131labilmektedir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Yurt D\u0131\u015f\u0131na Aktar\u0131m<\/h2>\n\n\n\n<p>\u015eirketimiz taraf\u0131ndan i\u015flenen ki\u015fisel veriler, kural olarak yurt i\u00e7inde bulunan sunucularda saklanmakta olup yurt d\u0131\u015f\u0131na veri aktar\u0131m\u0131 yap\u0131lmamaktad\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ki\u015fisel Verilerin Toplanma Y\u00f6ntemi<\/h2>\n\n\n\n<p>Ki\u015fisel verileriniz;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>platforma kay\u0131t s\u0131ras\u0131nda<\/li><li>platform kullan\u0131m\u0131 esnas\u0131nda<\/li><li>sistem loglar\u0131 arac\u0131l\u0131\u011f\u0131yla<\/li><\/ul>\n\n\n\n<p>otomatik ve otomatik olmayan yollarla toplanmaktad\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Saklama S\u00fcresi<\/h2>\n\n\n\n<p>Ki\u015fisel veriler, platform kullan\u0131m s\u00fcresi boyunca ve ilgili mevzuatta \u00f6ng\u00f6r\u00fclen s\u00fcreler kadar saklanmaktad\u0131r. S\u00fcre sonunda veriler silinir, yok edilir veya anonim hale getirilir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Haklar\u0131n\u0131z<\/h2>\n\n\n\n<p>KVKK&#8217;n\u0131n 11. maddesi uyar\u0131nca;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ki\u015fisel verilerinizin i\u015flenip i\u015flenmedi\u011fini \u00f6\u011frenme<\/li><li>\u0130\u015flenmi\u015fse bilgi talep etme<\/li><li>\u0130\u015flenme amac\u0131n\u0131 \u00f6\u011frenme<\/li><li>Aktar\u0131ld\u0131\u011f\u0131 ki\u015fileri bilme<\/li><li>D\u00fczeltme talep etme<\/li><li>Silme veya yok edilmesini isteme<\/li><li>Otomatik sistemlere itiraz etme<\/li><li>Zarara u\u011framan\u0131z halinde tazminat talep etme<\/li><\/ul>\n\n\n\n<p>haklar\u0131na sahipsiniz.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ba\u015fvuru Y\u00f6ntemi<\/h2>\n\n\n\n<p>KVKK kapsam\u0131ndaki ba\u015fvurular\u0131n\u0131z\u0131;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>yaz\u0131l\u0131 olarak<\/li><li>noter kanal\u0131yla<\/li><li>KEP adresi ile<\/li><li>g\u00fcvenli elektronik imza ile<\/li><li>info@creafone.com e-posta adresi ile<\/li><\/ul>\n\n\n\n<p>\u015eirketimize iletebilirsiniz. Ba\u015fvurular\u0131n\u0131z en ge\u00e7 30 g\u00fcn i\u00e7inde sonu\u00e7land\u0131r\u0131lacakt\u0131r. Ki\u015fisel verilerinize ili\u015fkin her t\u00fcrl\u00fc soru, talep ve ba\u015fvurunuz i\u00e7in <a href=\"mailto:info@creafone.com\">info@creafone.com<\/a> e-posta adresi \u00fczerinden bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>","protected":false},"excerpt":{"rendered":"<p>MOEM A.\u015e (&#8220;\u015eirket&#8221;) taraf\u0131ndan sunulan CRM ve Omnichannel ileti\u015fim platformu kapsam\u0131nda, platform kullan\u0131c\u0131lar\u0131na ait ki\u015fisel veriler, 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu (&#8220;KVKK&#8221;) uyar\u0131nca i\u015flenmektedir. \u0130\u015fbu ayd\u0131nlatma metni, platformu kullanan kullan\u0131c\u0131lar\u0131n (m\u00fc\u015fteri firma \u00e7al\u0131\u015fanlar\u0131 ve yetkilileri) ki\u015fisel verilerinin i\u015flenmesine ili\u015fkin bilgilendirilmesi amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r. Ki\u015fisel Verilerinizin \u0130\u015flenme Ama\u00e7lar\u0131 Platform kapsam\u0131nda i\u015flenen ki\u015fisel verileriniz, KVKK&#8217;n\u0131n 4. maddesinde [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13631","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Platform Kullan\u0131c\u0131 Ayd\u0131nlatma Metni - CREAFONE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.creafone.com\/en\/platform-kullanici-aydinlatma-metni\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Platform Kullan\u0131c\u0131 Ayd\u0131nlatma Metni - CREAFONE\" \/>\n<meta property=\"og:description\" content=\"MOEM A.\u015e (&#8220;\u015eirket&#8221;) taraf\u0131ndan sunulan CRM ve Omnichannel ileti\u015fim platformu kapsam\u0131nda, platform kullan\u0131c\u0131lar\u0131na ait ki\u015fisel veriler, 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu (&#8220;KVKK&#8221;) uyar\u0131nca i\u015flenmektedir. \u0130\u015fbu ayd\u0131nlatma metni, platformu kullanan kullan\u0131c\u0131lar\u0131n (m\u00fc\u015fteri firma \u00e7al\u0131\u015fanlar\u0131 ve yetkilileri) ki\u015fisel verilerinin i\u015flenmesine ili\u015fkin bilgilendirilmesi amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r. 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