{"id":246,"date":"2021-09-07T22:22:31","date_gmt":"2021-09-07T22:22:31","guid":{"rendered":"https:\/\/www.creafone.com\/?page_id=246"},"modified":"2021-12-31T09:15:25","modified_gmt":"2021-12-31T09:15:25","slug":"sikca-sorulan-sorular","status":"publish","type":"page","link":"https:\/\/www.creafone.com\/en\/sikca-sorulan-sorular\/","title":{"rendered":"S\u0131k\u00e7a Sorulan Sorular"},"content":{"rendered":"
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What You Wonder<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tContact Us\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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Do You Have Questions ?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We Answered All Questions That Came Into Your Mind.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy Should I Hire A Customer Representative ?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Many Companies May Not Have Professional Account Representatives To Answer Calls Every Minute Of Every Day. When You Hire Experienced And Trained Customer Representatives, Your Customers Will Meet Real People And Receive A Professional Approach.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The First And The \u0130mportant Step That We Do Is Assign You A Project Manager. Project Manager\u2019s Duty Is To Learn Your Products, Services And The Whole Process Of Your Company.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The Representatives Complete Their Training With Our Self Developed Education Method In 6 Steps.\u00a0<\/p>

Step 1: Learning<\/strong><\/p>

The Tasks Of The Project Manager Are Product And Service Training, Process Learning And Turning Them \u0130nto Training Documents.<\/p>

Step 2: Educating<\/strong><\/p>

It Is To \u0130dentify The Customer Representatives With The Appropriate Skills And To Train Them.<\/p>

Step 3 : Examine<\/strong><\/p>

An Exam Conducted To Ensure That The Representatives Trained With The Information Received From You Have A Good Grasp Of The Details Of The Products And Services.<\/p>

Step 4: Documentation<\/strong><\/p>

Detailed Documentation Of All Products And Services Of The Company Is Being Prepared.<\/p>

Step 5: Test\u00a0<\/strong>
Deficiencies Are Identified By Conducting Test Interviews.<\/p>

Step 6: Starting<\/strong>
After The Fully Completed Start-Up Process, Live Customers Are Interviewed.<\/p>

\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Before You Include Customer Representatives Into Your Project, We Conduct A Comprehensive Audit Of Your Requirements And Any Systems Or Processes We Need To \u0130mplement To Ensure That We Best Represent You And Your Company.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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When You Hire Customer Representatives We\u2019re Also Providing\u00a0Spechy<\/a>Which Is An OmniChannel Communication Platform. This Way, You Can Be Able To Manage All Communication Channels And Representatives.<\/p><\/div><\/div><\/div>

\u00a0<\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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There Can Be Times Our Representatives May Not Know The Answer For The Question And In These Kinds Of Situations We Need More \u0130nformation From You Or Your Crew.
In This Kind Of Situation, Your Representatives Get Trained To Ask Their Names, Emails, Phone Numbers And To Tell Them They Will Return For Their Problems And Will Be In Touch As Soon As Possible.
If The Problem Is Urgent, We Get In Touch With You By Using Your Contact Information You Gave Us When Signing Up. The Information We Learn In This Process Is Then Added To Your Site's Database.
In The Future, If We Face The Same Problem, Our Representatives Will Give The Correct Answer. Our Representatives Have Trained To Give The Customers Correct Answers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Before Our Service, You Will Be Asked To Provide Information About Your Business And Products. You Can Think Of It As A Faq. Tell Us What Kind Of Questions May Come From Your Customers And Give Answers To These Questions.
Our Project Managers Will Review What Comes From Your Clients And Add To The Database Any \u0130nformation We Find About Your Business Or The Services You Offer. Database Is Basically A Database About Your Business And Your Services. This Information Can Be Used By All Customer Representatives.
It\u2019s An Ongoing Process. All Our Representatives Trained To Add Information About Your Company Or Services To The Database. After The Service Starts In 3 Or 5 Days, Our Representatives Will Be Ready To Answer Most Of The Questions Very Easily.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We Are Able To Offer A Low Price Without Sacrificing High Quality And Performance. Because A Representative Can Answer Questions From Multiple Companies At The Same Time. This Is The Reason Why Our Prices Are So Cheap.\nYou Share The Cost Of Hiring Customer Representatives With Other Companies That Use The Service. Also Performance And Service Quality Are Auditing And Rating All The Time.In Order To Provide Better Service To Your Customers, We Offer A Sustainable And Quality Service With Our Own Quality Management System.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre You Running Multiple Social Media Channels ?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

For A Company, We Manage Up To 3 Social Media Channels In Each Social Network. For Example We Can Manage 3 For Facebook And 3 For Instagram Accounts.\u00a0 \u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill I Prepare Documentation?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

No, we prepare the documents for you. For this, we use your website, brochures, booklets and even other documents found on the Internet.<\/p><\/div><\/div>

\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\u0130leti\u015fim kanallar\u0131n\u0131 sistemlerimize ile entegre etmeliyiz. Bunun i\u00e7in s\u00fcre\u00e7 olduk\u00e7a basit. Sosyal medya da hesaplar\u0131n\u0131zdan bizim kullan\u0131c\u0131m\u0131za yetki vermelisiniz.<\/p><\/div><\/div>

\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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To activate the communication channels, you should do a little effort. If you do not have a technical personnel to do this work, we do these work on your behalf. For this, we request 360TL as an extra consultancy fee.\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Creafone Services Provide The Power You Need<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If You Need More Information About Our Services, Contact Us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGET INFO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Merak Ettikleriniz Bizi Aray\u0131n 850-340-4949 Sorular\u0131n\u0131z m\u0131 var? s\u0131k\u00e7a sorulan sorular Sizler i\u00e7in akl\u0131n\u0131za gelebilecek t\u00fcm sorulara cevaplar haz\u0131rlad\u0131k. Neden M\u00fc\u015fteri Temsilcisi Kiralamal\u0131y\u0131m? Bir \u00e7ok i\u015fletme g\u00fcn\u00fcn herhangi bir saatinde gelen \u00e7a\u011fr\u0131lar\u0131 yan\u0131tlayabilecek profesyonel bir m\u00fc\u015fteri temsilcisine sahip olmayabilir. Deneyimli ve e\u011fitimli m\u00fc\u015fteri temsilcilerinden olu\u015fan ekibimizi kiralad\u0131\u011f\u0131n\u0131zda, m\u00fc\u015fterileriniz ger\u00e7ek bir ki\u015fiyle g\u00f6r\u00fc\u015fecek ve profesyonel bir […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-246","page","type-page","status-publish","hentry"],"yoast_head":"\nCREAFONE - S\u0131k\u00e7a Sorulan Sorular<\/title>\n<meta name=\"description\" content=\"Creafone ve \u00c7a\u011fr\u0131 Merkezimiz Hakk\u0131nda Merak Ettikleriniz Varsa S\u0131k\u00e7a Sorulan Sorular Sayfam\u0131za G\u00f6z Atabilirsiniz.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.creafone.com\/en\/sikca-sorulan-sorular\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CREAFONE - 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