{"id":12322,"date":"2021-12-08T11:48:00","date_gmt":"2021-12-08T11:48:00","guid":{"rendered":"https:\/\/www.creafone.com\/?p=12322"},"modified":"2022-01-25T12:53:22","modified_gmt":"2022-01-25T12:53:22","slug":"chat-bot-kullaniminin-onemi","status":"publish","type":"post","link":"https:\/\/www.creafone.com\/en\/blog\/chat-bot-kullaniminin-onemi\/","title":{"rendered":"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"12322\" class=\"elementor elementor-12322\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c173c20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c173c20\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a04cb06\" data-id=\"5a04cb06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3228be4 elementor-widget elementor-widget-heading\" data-id=\"3228be4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir?\n\n\n\n\n\n\n\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6a295 elementor-widget elementor-widget-image\" data-id=\"ee6a295\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"580\" height=\"326\" src=\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-1024x576.jpg\" class=\"attachment-large size-large wp-image-12334\" alt=\"\" srcset=\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-1024x576.jpg 1024w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-300x169.jpg 300w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-768x432.jpg 768w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-1536x864.jpg 1536w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-2048x1152.jpg 2048w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-16x9.jpg 16w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-1200x675.jpg 1200w, https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-1980x1114.jpg 1980w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b404059 elementor-widget elementor-widget-text-editor\" data-id=\"b404059\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"color:gray\">Chatbot, m\u00fc\u015fteriler ve i\u015fletme aras\u0131ndaki anl\u0131k metin al\u0131\u015fveri\u015fini sa\u011flayan bir web yaz\u0131l\u0131m\u0131 sistemidir. M\u00fc\u015fterilerle ger\u00e7ek zamanl\u0131 olarak aray\u00fcz olu\u015fturma ihtiyac\u0131, g\u00fcnden g\u00fcne artmaktad\u0131r. Bu y\u00fczden i\u015fletmeler, al\u0131c\u0131 etkile\u015fimini iyile\u015ftirmek ve m\u00fc\u015fteriye anl\u0131k geri bildirim sa\u011flamak i\u00e7in chatbot veya di\u011fer ad\u0131yla sohbet robotunu kullanmay\u0131 tercih etmektedir. \u0130\u015fletmelerin chatbot kullanmas\u0131ndaki \u00f6nemli etkenlerden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r. \u015eirketler, chatbot kullanarak maliyetlerini %30 oran\u0131nda azaltabilmektedir. Bu sebeple chatbot bir\u00e7ok \u015firket i\u00e7in ileti\u015fimin yap\u0131ta\u015f\u0131d\u0131r.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34975b1 elementor-widget elementor-widget-heading\" data-id=\"34975b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chatbot T\u00fcrleri Nelerdir?\n\n\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c430f3e elementor-widget elementor-widget-text-editor\" data-id=\"c430f3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"color:gray\">\u00dc\u00e7 t\u00fcr Chat bot t\u00fcr\u00fc bulunmaktad\u0131r.\n<ul style=\"color: black;\">\n \t<li>Temel Sohbet Robotlar\u0131<\/li>\n \t<li>Anahtar Kelime Tabanl\u0131 Robotlar<\/li>\n \t<li>Ba\u011flamsal Sohbet Robotlar\u0131<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dce138d elementor-widget elementor-widget-text-editor\" data-id=\"dce138d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>Temel Sohbet Robotu<\/strong><\/li>\n<\/ul>\n<p style=\"color:gray\">Bu sohbet robotu; d\u00fc\u011fmeleri ve men\u00fcleri temel alan i\u015fletim sistemidir. Bu Chat bot t\u00fcr\u00fc, yaln\u0131zca \u00f6nceden kaydedilmi\u015f bilgilerle, m\u00fc\u015fteriye yan\u0131t hizmeti sunmaktad\u0131r. Temel sohbet robotu, kullan\u0131c\u0131n\u0131n ne istedi\u011fini daha iyi anlamak i\u00e7in se\u00e7enekler listesi sunmaktad\u0131r. B\u00f6ylece m\u00fc\u015fteri, sorular\u0131na ve problemlerine h\u0131zl\u0131 bir \u015fekilde yan\u0131t bulabilmektedir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8cc35 elementor-widget elementor-widget-text-editor\" data-id=\"7f8cc35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>Anahtar Kelime Tabanl\u0131 Sohbet Robotu<\/strong><\/li>\n<\/ul>\n<p style=\"color:gray\">Bu sohbet robotu t\u00fcr\u00fc; kullan\u0131c\u0131lar\u0131 dinleyerek; konu\u015fmalardaki anahtar kelimeleri, bir yan\u0131t veri taban\u0131nda depolanan bilgilerle e\u015fle\u015ftirir. Fakat bu Chat bot t\u00fcr\u00fc, anahtar kelime tabanl\u0131 \u00e7al\u0131\u015ft\u0131\u011f\u0131 i\u00e7in, bazen m\u00fc\u015fteriye istemedi\u011fi, gereksiz bilgileri verebilmektedir. Bu durum, m\u00fc\u015fterinin yanl\u0131\u015f geri bildirim almas\u0131na sebep olarak, <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/www.creafone.com\/en\/blog\/musteri-memnuniyetini-saglayan-en-iyi-kriterler-nelerdir\/\">m\u00fc\u015fteri memnuniyeti<\/a> azalmas\u0131na neden olabilmektedir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcefdb8 elementor-widget elementor-widget-text-editor\" data-id=\"fcefdb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>Ba\u011flamsal Sohbet Robotu<\/strong><\/li>\n<\/ul>\n<p style=\"color:gray\">Bu sohbet robotu ise di\u011fer Chat bot t\u00fcrlerine g\u00f6re daha geli\u015fmi\u015ftir. Ba\u011flamsal sohbet robotlar\u0131, belirli kullan\u0131c\u0131larla yap\u0131lan konu\u015fmalar\u0131 hat\u0131rlamak i\u00e7in yapay zekadan yararlan\u0131r. Bu sohbet botlar\u0131 \u00e7e\u015fitli insan etkile\u015fimlerinden bilgiler kaydederek; yan\u0131t do\u011frulu\u011funu art\u0131r\u0131r ve kullan\u0131c\u0131ya \u00f6zel cevap hizmeti sa\u011flar. <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/www.creafone.com\/en\/\">Creafone\u2019un<\/a> ba\u011flamsal sohbet robotlar\u0131n\u0131 kullanmas\u0131, \u00e7a\u011fr\u0131 trafi\u011fini yakla\u015f\u0131k %60 oran\u0131nda azaltm\u0131\u015ft\u0131r. Ba\u011flamsal botlar \u00e7ok kanall\u0131 olarak \u00e7al\u0131\u015farak; t\u00fcketicinin sorusunu yan\u0131tlamak i\u00e7in bir kanaldan di\u011ferine bilgi payla\u015farak m\u00fc\u015fteri deneyimini geli\u015ftirmeyi ama\u00e7lar.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00062dc elementor-widget elementor-widget-heading\" data-id=\"00062dc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Neden Chatbot Kullanmal\u0131s\u0131n\u0131z?\n\n\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b1d45 elementor-widget elementor-widget-text-editor\" data-id=\"e4b1d45\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"color:gray\">\u0130\u015fletmelerin Chat bot kullanmas\u0131ndaki \u00f6nemli etkenlerden bir di\u011feri ise; m\u00fc\u015fteri ve i\u015fletme aras\u0131ndaki etkile\u015fimi kolayla\u015ft\u0131rmas\u0131d\u0131r. Chat bot, i\u015fletmeden m\u00fc\u015fteriye i\u015f modeli (B2C) ileti\u015fimini kolayla\u015ft\u0131rarak, al\u0131c\u0131 isteklerini daha h\u0131zl\u0131 \u00e7\u00f6zmektedir. Ayr\u0131ca Chat bot, <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/www.creafone.com\/en\/blog\/musteri-deneyimi-nasil-gelistirilir-2\/\">m\u00fc\u015fteri deneyimini<\/a> geli\u015ftirir ve operasyonel maliyeti en aza indirerek; verimlili\u011fi art\u0131rmaya yard\u0131mc\u0131 olur.\n\nMIT Technology taraf\u0131ndan haz\u0131rlanan bir rapora g\u00f6re, i\u015fletmelerin %90&#8217;\u0131 botlarla daha h\u0131zl\u0131 \u015fikayet \u00e7\u00f6z\u00fcm\u00fc bildirdi\u011fi belirtmi\u015ftir. Sohbet robotundan elde edilen veriler, t\u00fcketici ihtiya\u00e7lar\u0131n\u0131 daha iyi anlamaya ve i\u015fletmenin hizmetini daha fazla iyile\u015ftirmeye yard\u0131mc\u0131 olabilmektedir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08bb9c0 elementor-widget elementor-widget-heading\" data-id=\"08bb9c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chatbotlar Her Zaman Avantajl\u0131 M\u0131d\u0131r ?\n\n\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b31d93 elementor-widget elementor-widget-text-editor\" data-id=\"9b31d93\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"color:gray\">Sohbet robotlar\u0131n\u0131n say\u0131s\u0131z avantaj\u0131 olsa da, i\u015fletmelerin dikkate almas\u0131 gereken baz\u0131 olas\u0131 dezavantajlar\u0131 da bulunmaktad\u0131r. Sohbet robotlar\u0131n\u0131n zorluklar\u0131ndan biri, tehditlere kar\u015f\u0131 a\u00e7\u0131k bir platform olmas\u0131d\u0131r. Yeterince iyi geli\u015fmemi\u015f sohbet robotlar\u0131; kimlik ve veri h\u0131rs\u0131zl\u0131\u011f\u0131na sebep olabilmektedir. Bu durumu \u00f6nlemek i\u00e7in, m\u00fcthi\u015f g\u00fcvenlikli bir Chat bot altyap\u0131s\u0131 yarat\u0131lmal\u0131d\u0131r. Ayr\u0131ca i\u015fletmeler, m\u00fc\u015fterilerin bilgilerini al\u0131rken, bu verilerin g\u00fcvenilir bir \u015fekilde temin edildi\u011fini al\u0131c\u0131lara bildirmelidir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir? Chatbot, m\u00fc\u015fteriler ve i\u015fletme aras\u0131ndaki anl\u0131k metin al\u0131\u015fveri\u015fini sa\u011flayan bir web yaz\u0131l\u0131m\u0131 sistemidir. M\u00fc\u015fterilerle ger\u00e7ek zamanl\u0131 olarak aray\u00fcz olu\u015fturma ihtiyac\u0131, g\u00fcnden g\u00fcne artmaktad\u0131r. Bu y\u00fczden i\u015fletmeler, al\u0131c\u0131 etkile\u015fimini iyile\u015ftirmek ve m\u00fc\u015fteriye anl\u0131k geri bildirim sa\u011flamak i\u00e7in chatbot veya di\u011fer ad\u0131yla sohbet robotunu kullanmay\u0131 tercih etmektedir. \u0130\u015fletmelerin chatbot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12334,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56],"tags":[],"class_list":["post-12322","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-musteri-hizmetleri"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ? - CREAFONE<\/title>\n<meta name=\"description\" content=\"Chat bot anl\u0131k metin ihtiyac\u0131n\u0131 kar\u015f\u0131layan bir web yaz\u0131l\u0131m sistemidir. En \u00f6nemli etkenlerinden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.creafone.com\/en\/blog\/chat-bot-kullaniminin-onemi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ? - CREAFONE\" \/>\n<meta property=\"og:description\" content=\"Chat bot anl\u0131k metin ihtiyac\u0131n\u0131 kar\u015f\u0131layan bir web yaz\u0131l\u0131m sistemidir. En \u00f6nemli etkenlerinden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.creafone.com\/en\/blog\/chat-bot-kullaniminin-onemi\/\" \/>\n<meta property=\"og:site_name\" content=\"CREAFONE\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/creafonecc\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-08T11:48:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-25T12:53:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Creafone\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@creafone\" \/>\n<meta name=\"twitter:site\" content=\"@creafone\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Creafone\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/\"},\"author\":{\"name\":\"Creafone\",\"@id\":\"https:\/\/www.creafone.com\/#\/schema\/person\/ce2dd5385b9ac07128ae73bcd28ebc2b\"},\"headline\":\"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ?\",\"datePublished\":\"2021-12-08T11:48:00+00:00\",\"dateModified\":\"2022-01-25T12:53:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/\"},\"wordCount\":617,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.creafone.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg\",\"articleSection\":[\"M\u00fc\u015fteri Hizmetleri\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/\",\"url\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/\",\"name\":\"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ? - CREAFONE\",\"isPartOf\":{\"@id\":\"https:\/\/www.creafone.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg\",\"datePublished\":\"2021-12-08T11:48:00+00:00\",\"dateModified\":\"2022-01-25T12:53:22+00:00\",\"description\":\"Chat bot anl\u0131k metin ihtiyac\u0131n\u0131 kar\u015f\u0131layan bir web yaz\u0131l\u0131m sistemidir. En \u00f6nemli etkenlerinden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage\",\"url\":\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg\",\"contentUrl\":\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg\",\"width\":2560,\"height\":1440},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"https:\/\/www.creafone.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"M\u00fc\u015fteri Hizmetleri\",\"item\":\"https:\/\/www.creafone.com\/en\/blog\/category\/musteri-hizmetleri\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.creafone.com\/#website\",\"url\":\"https:\/\/www.creafone.com\/\",\"name\":\"CREAFONE\",\"description\":\"D\u0131\u015f Kaynak \u00c7a\u011fr\u0131 Merkezi\",\"publisher\":{\"@id\":\"https:\/\/www.creafone.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.creafone.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.creafone.com\/#organization\",\"name\":\"Creafone\",\"url\":\"https:\/\/www.creafone.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.creafone.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/09\/Creafone_LogoSon.png\",\"contentUrl\":\"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/09\/Creafone_LogoSon.png\",\"width\":250,\"height\":34,\"caption\":\"Creafone\"},\"image\":{\"@id\":\"https:\/\/www.creafone.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/creafonecc\/\",\"https:\/\/x.com\/creafone\",\"https:\/\/www.instagram.com\/creafonecc\",\"https:\/\/linkedin.com\/company\/creafone\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.creafone.com\/#\/schema\/person\/ce2dd5385b9ac07128ae73bcd28ebc2b\",\"name\":\"Creafone\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.creafone.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b8c54b45b11c2aedf0634d7fdb9ec29d3a44dccf2c6bc4444b89e8c4a4236f5e?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b8c54b45b11c2aedf0634d7fdb9ec29d3a44dccf2c6bc4444b89e8c4a4236f5e?s=96&d=blank&r=g\",\"caption\":\"Creafone\"},\"sameAs\":[\"https:\/\/www.creafone.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ? - CREAFONE","description":"Chat bot anl\u0131k metin ihtiyac\u0131n\u0131 kar\u015f\u0131layan bir web yaz\u0131l\u0131m sistemidir. En \u00f6nemli etkenlerinden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.creafone.com\/en\/blog\/chat-bot-kullaniminin-onemi\/","og_locale":"en_US","og_type":"article","og_title":"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ? - CREAFONE","og_description":"Chat bot anl\u0131k metin ihtiyac\u0131n\u0131 kar\u015f\u0131layan bir web yaz\u0131l\u0131m sistemidir. En \u00f6nemli etkenlerinden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r.","og_url":"https:\/\/www.creafone.com\/en\/blog\/chat-bot-kullaniminin-onemi\/","og_site_name":"CREAFONE","article_publisher":"https:\/\/www.facebook.com\/creafonecc\/","article_published_time":"2021-12-08T11:48:00+00:00","article_modified_time":"2022-01-25T12:53:22+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg","type":"image\/jpeg"}],"author":"Creafone","twitter_card":"summary_large_image","twitter_creator":"@creafone","twitter_site":"@creafone","twitter_misc":{"Written by":"Creafone","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#article","isPartOf":{"@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/"},"author":{"name":"Creafone","@id":"https:\/\/www.creafone.com\/#\/schema\/person\/ce2dd5385b9ac07128ae73bcd28ebc2b"},"headline":"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ?","datePublished":"2021-12-08T11:48:00+00:00","dateModified":"2022-01-25T12:53:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/"},"wordCount":617,"commentCount":0,"publisher":{"@id":"https:\/\/www.creafone.com\/#organization"},"image":{"@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage"},"thumbnailUrl":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg","articleSection":["M\u00fc\u015fteri Hizmetleri"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/","url":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/","name":"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ? - CREAFONE","isPartOf":{"@id":"https:\/\/www.creafone.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage"},"image":{"@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage"},"thumbnailUrl":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg","datePublished":"2021-12-08T11:48:00+00:00","dateModified":"2022-01-25T12:53:22+00:00","description":"Chat bot anl\u0131k metin ihtiyac\u0131n\u0131 kar\u015f\u0131layan bir web yaz\u0131l\u0131m sistemidir. En \u00f6nemli etkenlerinden biri, \u015firketlerin giderlerini azaltmas\u0131d\u0131r.","breadcrumb":{"@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#primaryimage","url":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg","contentUrl":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/12\/woman-texting-couch-scaled.jpg","width":2560,"height":1440},{"@type":"BreadcrumbList","@id":"https:\/\/www.creafone.com\/blog\/chat-bot-kullaniminin-onemi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Anasayfa","item":"https:\/\/www.creafone.com\/"},{"@type":"ListItem","position":2,"name":"M\u00fc\u015fteri Hizmetleri","item":"https:\/\/www.creafone.com\/en\/blog\/category\/musteri-hizmetleri\/"},{"@type":"ListItem","position":3,"name":"\u0130\u015fletmelerin Chat Bot (Sohbet Robotu) Kullanmas\u0131 Neden \u00d6nemlidir ?"}]},{"@type":"WebSite","@id":"https:\/\/www.creafone.com\/#website","url":"https:\/\/www.creafone.com\/","name":"CREAFONE","description":"D\u0131\u015f Kaynak \u00c7a\u011fr\u0131 Merkezi","publisher":{"@id":"https:\/\/www.creafone.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.creafone.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.creafone.com\/#organization","name":"Creafone","url":"https:\/\/www.creafone.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.creafone.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/09\/Creafone_LogoSon.png","contentUrl":"https:\/\/www.creafone.com\/wp-content\/uploads\/2021\/09\/Creafone_LogoSon.png","width":250,"height":34,"caption":"Creafone"},"image":{"@id":"https:\/\/www.creafone.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/creafonecc\/","https:\/\/x.com\/creafone","https:\/\/www.instagram.com\/creafonecc","https:\/\/linkedin.com\/company\/creafone"]},{"@type":"Person","@id":"https:\/\/www.creafone.com\/#\/schema\/person\/ce2dd5385b9ac07128ae73bcd28ebc2b","name":"Creafone","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.creafone.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/b8c54b45b11c2aedf0634d7fdb9ec29d3a44dccf2c6bc4444b89e8c4a4236f5e?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b8c54b45b11c2aedf0634d7fdb9ec29d3a44dccf2c6bc4444b89e8c4a4236f5e?s=96&d=blank&r=g","caption":"Creafone"},"sameAs":["https:\/\/www.creafone.com"]}]}},"_links":{"self":[{"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/posts\/12322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/comments?post=12322"}],"version-history":[{"count":23,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/posts\/12322\/revisions"}],"predecessor-version":[{"id":13061,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/posts\/12322\/revisions\/13061"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/media\/12334"}],"wp:attachment":[{"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/media?parent=12322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/categories?post=12322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.creafone.com\/en\/wp-json\/wp\/v2\/tags?post=12322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}