Professional Customer Services
Call Center For All Businesses
We help you to provide a Professional call center service to your customers with flexible and affordable prices.
Daily Order Management
10000
Our Daily Order Management Capacity
Daily
Support Tickets
1900
Problems We Solve
Omni Multichannel Call Center
Integrated Services
We enable your customers to reach you through all communication channels. We manage channels such as WhatsApp, Live Support, Phone, E-mail, Facebook, Instagram in the best way for you.
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Tüm kanallardan gelen mesajlara, yorumlara en hızlı şekilde cevap verip sosyal medyada itibarınızı artırıyoruz. Sosyal medya üzerinden müşterilerinizin destek taleplerine en hızlı şekilde cevap sağlayabilir, arka ofis uygulamaları ile entegre olarak süreçleri sağlıklı ve hızlı işletebiliriz.
We can track your campaigns and generate reports for you to present to your customers about the new campaigns.
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Order Management
If you want to run an ecommerce business and simplify it you can use our ecommerce outsource systems. We can provide you with order management and give your customers better service.
Hizmetlerimiz ile , sizlerin stratejik iş planınıza odaklanmanızı sağlayarak günlük operasyonlarınızı sorunsuz bir şekilde yönetmenize yardımcı olabiliriz.
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Digital Marketing
In today’s very competitive business environment, engaging people by using digital channels is one of the important ways to gain customers, giving services and holding the customers and also empowering relationships.
Creafone olarak uzman dijital pazarlama hizmetlerimizle , işinize trafik çekmenize, olası satışlar oluşturmanıza, satışları kaydetmenize ve itibarınızı güçlendirmenize yardımcı olabiliriz.
15
Years Of Experince
Human Experiences That Make a Difference
For the best customer experience we put people in the center and bring them together with technology.
Customer Experience
Extraordinary Customer Experience Is The Key Of Successful Brands.
Müşteri deneyimi için dış kaynak iletişim merkezi kullandığınızda, müşterileriniz için sizin kadar düşünceli ve ilgili temsilcileri konumlandırmalısınız.
Müşterilerin sorunlarını çözmelerine yardımcı olmalı, onları teknoloji ile desteklemeli ve ürettikleri çözümlerde kalıcı olmalarını sağlamalısınız.
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Digital Approach
Thinking digital first means thinking about how digital processes of each interaction can improve.
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Advanced Technology
Eşsiz müşteri deneyimi yeni teknoloji ve güçlü alt yapı kullanmanız anlamına gelir.
Better Customer Service
We are outsource customer service providers but besides that we are a technology company as well. These two features, blended with experience, enable us to produce quality and sustainable, cost-effective solutions.
Why Should You Be Working with Us ?
Dış kaynak müşteri hizmetleri olmakla birlikte aynı zamanda teknoloji şirketiyiz. Deneyimlerle harmanlanmış bu iki özellik kaliteli, sürdürülebilir ve uygun maliyetli çözümler üretmemizi sağlıyor.
Highly Experienced
For years, we have been providing customer services to different sectors to different firms in passionate, informed and thoughtful ways. In our every new customer we reflect these experiences like a consultant and searching for perfection.
Innovative
We produce and apply new technologies. With our in-house technology company, we can create special solutions for our customers and make their business processes more efficient.
Advanced Contact Center
Omni Multichannel Customer Service
Consistently create an excellent omnichannel customer communication experience with Creafone. Creafone provides you with unique end to end experience at every touch point with its highly scalable structure that guarantees service to your high brand standards.
Voice & Video call's
Support
Support
Sometimes a customer just wants to talk to a person on the phone. Creafone representatives are here to help for your questions answered fast and solve the more complex problems, answer your calls and be there for you when you need them.
Live Chat & E-Mail
Support
Support
Some customers like to chat. Creafone representatives sense the tone while they’re solving your problems in a very efficient and fast way. They’re experiencing an extraordinary brand experience and that way you have loyal customers.
Social Media
Support
Support
Social media is where your brand builds a person with customers. At the same time, your customers know that they have a loud and important voice here. Creafone representatives stay in touch while the world watches. This way they understand the importance of your answers to your customers.
Learn About Our Contact Center Technologies And Solutions
With all our advanced infrastructure required for Customer Service, you can build unique customer experience processes.
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