CREAFONE

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Advanced Technology

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OmniChannel Communication

We Offer All The Qualifications Required For Communication With Your Customers With Advanced And Up To Date Technology. We Manage Whatsapp, Facebook, Chat, E-mail, Instagram, Phone Calls, Video Calls And Other Communication Channels Through A Single System.

Content Management
Customer Relations Software (CRM)

Your Customers' Data Is As İmportant To Us As It Is To You. We Keep All The Data You Need In The Crm System. Thus, We Produce Healthy Reports And Present Them To You.

Integration

We Have An Integrated Structure With All E-Commerce Infrastructure Providers. If Necessary, We Integrate With Other Software Applications You Use. We Are Making All The Necessary Improvements To Provide Faster Service.

Infrastructure

OmniChannel Communication Platform

We Manage All Communications Channels By Using One Platform. With The Technology We Develop, We Provide You To Be A Pioneer And Give An Edge Over Your Competitors.

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omnichannel

All Infrastructure Required In The Call Center

Communication Should Be Complete And Sustainable, Continuous, Fluent And We Have All The Necessary Infrastructure For This. 

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Social Media

We Manage Facebook, Instagram And Whatsapp Channels With The Technology We Developed In A Very Efficient Way.

Live Support & E-Mail

With Our Live Support System, We Serve Instantly And Answer Questions For Your Customers.

Customer Experience

We’re Sending Surveys To Your Customers For Evaluation And Getting Their Opinions For Them To Evaluate All The Meetings.

More Technology

IVR, Audio Recording, TTS, SR, CRM etc. We Offer You Many Technologies Without Limits.

Fast, Flexible, Quality

We Present Better And Faster Service For Your Customers

All Your Customer Service Processes Are Based On Quality, Fast And Flexibility. We Are Doing The Technology İnvestment For Process Development And We Ensure That Our Customers Always Have The Best Technology.

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